History
of transaction with Danial


danial7719 has sent a question about: Item not as described for item #300337997185, ending on 11-Oct-09 09:41:00 AEDST - TONNEAU REPAIR KIT

Dear perry2927,

I paid for this item and received in the mail today a piece of cupboard
with 5 metal clips taped to it this is not the kit as described as 20
pieces.

This is being reported as we speak

-danial7719



18-Sep-09 17:31  Danial posts NEGATIVE FEED BACK - as below

Negative feedback rating given
  

DO NOT BUY FROM, TONNEU REPAIR KIT WAS 5 METAL CLIPS INSTEAD OF WHOLE REPAIR KIT



My Reply, explaining situation - but too late - Danial has posted negative feedback as above




18/9/09
Hi Danial,
 
I am sorry you had to be so aggressive with you email to me, especially when everything is probably alright.

I hope the apology is just as quick from you as your anger.

Now to sort it out. You made your purchase on the 9th September and I posted your TONNEAU REPAIR KIT on the 11th September, I notified you by email of the postage on the 11th September (same Day)

The next day 12th September I realized that I had left 5 parts out of the KIT and I sent you an email telling you I was sorry and that I was mailing the 5 missing parts to you.

It now appears that the letter (containing the five missing parts) has overtaken the parcel which must be slower than the letter.

I see you are in W.A., this could have some bearing on why the letter overtook the parcel which is still still in transit to you.  Hopefully the parcel will be there Monday's mail. Please see my feedback - I am genuine - and if you need my help to sort this out you must be civil
 
Cheers
Brian perry2927



Where from here - for me ?

I will not bother too much about Daniel's negative feedback,  it's not worth the trouble to negotiate it's removal.  I believe that the majority eBay members can see what's happened and will disregard the negative feedback.  I assume the poster had had a bad day and is not mature enough to manage his stress


             Danial has not apologized